Can I use my Greenwood Mastercard® Debit Card when I travel internationally?

Yes, you can use your Greenwood Mastercard® Debit Card virtually anywhere Mastercard® is accepted. There are a few exceptions, so please see the list below before your trip.

Remember, traveling with your Greenwood debit card means:

No need for cash exchange. Getting foreign currency at airport kiosks could mean poor exchange rates and high fees. With your Greenwood debit card, you can withdraw cash at any ATM that accepts Mastercard®. 

Do I need to set an alert when I travel?

No, your Greenwood debit card will work automatically when you visit any country or ATM that accepts Mastercard® except for the blocked or sanctioned countries where Greenwood debit cards won’t work.

How can I contact Greenwood if I’m traveling internationally?

Our phone specialists are available through our customer service number at  1-844-625-1921. Our hours of operation are:

  • Monday-Friday: 10:00 am-6:00 pm EST

If you have moved outside of the United States or have frequent international transactions, you may be contacted about the international activity in your Account and for further verification of your address and identity. If you are moving, traveling, or will be temporarily residing overseas, we recommend you contact us to prevent any disruption in your Account activity. Your Account may be closed if you no longer reside in the United States.

Are there countries where I can’t use my Greenwood debit card?

Some countries are blocked to protect our customers. These countries may be under government sanctions or have a high potential for financial crime. As this list changes periodically, please contact our Customer Service Team at support@gogreenwood.com. If you have questions or concerns regarding prohibited countries or regions,
our phone specialists are also available through our customer service number at 1-844-625-1921. Our hours of operation are:

  • Monday-Friday: 10:00 am-6:00 pm EST

 

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